PRIVACY POLICY
LAST UPDATED: FEBRUARY 2024
This confidentiality policy (hereinafter the “Confidentiality Policy”) details the way in which the company La Bonbonnière 2. S.A.R.L, limited liability company with capital of 2,000 Euros, registered with the RCS of Lille Métropole under number 807 805 486, having its head office at 157 Rue Du Molinel, 59800 Lille France (hereinafter “La Bonbonnière 2”) collects and processes the personal data of users (hereinafter the “Users”) visiting or using the features and services offered on its Cabaret La Bonbonnière website accessible from the addresses www.cabaretlabonbonniere.com. The person in charge of personal data protection issues at Cabaret La Bonbonnière can be contacted at the following address: info@cabaretlabonbonniere.com
Constitutes personal data any information relating to the User, a natural person identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements which are specific to him (in particular his name, first name , date of birth, postal address, email address, photograph, curriculum vitae, hereinafter referred to as “Personal Data”).
The Confidentiality Policy is common to all processing implemented by Le Cabaret La Bonbonnière and is an integral part of the general conditions of use, the general conditions governing ticket sales, of which the User must read and, if applicable, must accept.
La Bonbonnière therefore invites the User to duly read the terms and conditions of the Confidentiality Policy before any use of the site and before any communication of their Personal Data.
The Confidentiality Policy is permanently accessible, outside maintenance periods, for any User from the site, by clicking on the link entitled “Confidentiality Policy” appearing at the bottom of the internet pages of the site.
1. ETHICS
La Bonbonnière protects the privacy of Users by respecting current legislation.
To this end, La Bonbonnière collects and processes Users' Personal Data in accordance with the national and European regulations in force and in particular Regulation (EU) 2016/679 of the General Data Protection Regulation (hereinafter). after “GDPR”).
All Personal Data is treated with rigor and confidentiality.
The Privacy Policy details the way in which La Bonbonnière uses Personal Data and informs Users of the measures taken by La Bonbonnière to ensure the protection of Personal Data, in accordance with the provisions of the Data Protection Act of January 6, 1978, as amended. , (hereinafter the “Data Protection Act”) and in accordance with the provisions of the GDPR.
2. COLLECTION OF PERSONAL DATA
2.1 To consult and visit the site, the User does not, in principle, have to communicate any Personal Data concerning him or her.
La Bonbonnière is only likely to collect Personal Data from Users through the sections “I RESERVE”, “I BUY”, “CONTACT”, “SEND”, “SUBSCRIBE TO THE NEWSLETTER”, “OUR OFFERS” , “RESERVATION SPACE”, “MY ACCOUNT” or “WITHOUT”, in order to ensure proper follow-up of requests made by the User.
2.2 Any User wishing to subscribe to the newsletter, open an account, place an order or make a reservation from the Site must complete a detailed registration form, provide their identity, provide a valid email address and confirm their consent to the General Conditions of Use (CGU) and the applicable General Conditions of Sale (CGV) as well as this Confidentiality Policy.
2.5 When collecting Personal Data, the User expressly undertakes to only communicate complete, accurate and up-to-date information, and not prejudicial to the interests or rights of third parties.
The information essential to fulfill the missions described above is indicated by an asterisk on the various pages of the Sites concerned. Other information is optional.
3. PURPOSE AND LEGAL BASIS FOR PROCESSING PERSONAL DATA
The legal basis for the processing of Personal Data carried out by Cabaret La Bonbonnière is the execution of the contract and pre-contractual measures or the consent of the Users.
La Bonbonnière processes Personal Data in order to be able, in particular:
– send the User information related to the activity of Cabaret La Bonbonnière;
– administer User profiles and orders across accounts;
– administer reservation and ticketing services;
– carry out operations relating to the promotion of the activity of Cabaret La Bonbonnière, including commercial prospecting and the management of technical prospecting operations (which includes in particular technical operations such as standardization, enrichment and deduplication) in compliance with the provisions in force;
– ensure the management of User requests and develop the statistics necessary to improve the Site;
– organize competitions, lotteries or any promotional operation;
– ensure the management of requests for rights of access, rectification, opposition, erasure, portability and limitation of processing in accordance with the General Conditions.
4. PRESERVATION AND SECURITY OF PERSONAL DATA
4.1 Duration of retention of Personal Data
Generally speaking, Personal Data is kept for the time strictly necessary for the management of relations between La Bonbonnière and Users. The retention periods of Personal Data depend on the purposes for which the data is collected and processed.
Personal Data is kept by La Bonbonnière for the entire duration of effective use of the Site by the User and, where applicable, for a maximum period of 3 years from the User's last connection to their account.
At the end of this 3-year period, La Bonbonnière may contact the User again to find out if they wish to keep their account and continue to receive information related to the activity of Cabaret La Bonbonnière. In the absence of a positive and explicit response from the User, their Personal Data will be deleted or anonymized in accordance with the provisions in force.
Personal Data enabling proof of a purchase or reservation to be established may, however, be archived in accordance with the legal provisions in force (in particular those provided for by the commercial code, the civil code, and the consumer code).
All the treatments likely to be implemented by La Bonbonnière are summarized in the table below:
PROCESSING OF PERSONAL DATA
Purposes
​
Management of registration and sending of the Newsletter
​
Data collected and method of collection:
– Title, email address, date of birth, country on http://www.cabaretlabonbonniere.com
– Email address, year of birth, gender, country on http://www.cabaretlabonbonniere.com
– Name, first name, email address, password on http://www.cabaretlabonbonniere.com
– Name, first name, email address, address, telephone, password, city, region, postal code, country on http://www.cabaretlabonbonniere.com
Collection carried out via: forms on the official websites of Cabaret La Bonbonnière
Data controller:
SARL LA BOBONNIERE 2
Legal basis for processing:
Consent of the persons concerned formalized by sending the registration and by acceptance of the T&Cs and the confidentiality policy
The duration of the conversation :
Three (3) years from collection or last incoming contact
Recipients:
– The marketing department of Cabaret La Bonbonnière
Contact – additional information for customers / visitors to the official Cabaret La Bonbonnière sites, particularly via chat
​
Data collected and method of collection:
– Content of the conversation between the customer/visitor of the site www.cabaretlabonbonniere.com and the reservation agent processing the request,
– Visitor’s IP address, marital status, identity, number of conversations, responses to the satisfaction questionnaire
Collection operated via live chat on the pages of the site www.cabaretlabonbonniere.com, operated by the company Wix
Data controller:
Cabaret La Bonbonnière
Legal basis for processing:
Consent of data subjects
The duration of the conversation :
– Three (3) years from their collection or last incoming contact
– Video/call/sms: 12 months on active basis
– Intermediate archive: five (5) years
– Other data (number of pages viewed, date and time of the session, browser language, site identifier, browsing duration, etc.): One (1) day by the subcontractor, or 12 months for the number of visits to the site or the unique identifier of the visitor.
Recipients:
– The Strategic Marketing department
– The reservation service
– The subcontractor enabling the live chat service (WIX) to be set up
Contact – additional information for customers / visitors to the official Cabaret la Bonbonnière sites
Data collected and method of collection:
– Content of the contact request between the customer/visitor of the site www.cabaretlabonbonniere.com and the reservation agent processing the request.
Data controller:
Cabaret La Bonbonnière
Legal basis for processing:
Consent of data subjects
The duration of the conversation :
– Three (3) years from their collection or last incoming contact
– Video/call/sms: 12 months on active basis
– Intermediate archive: five (5) years
– Other data (number of pages viewed, date and time of the session, browser language, site identifier, browsing duration, etc.): One (1) day by the subcontractor, or 12 months for the number of visits to the site or the unique identifier of the visitor.
Recipients:
– The Strategic Marketing department
– The reservation service
Reservation – management of reservations via the official website of Cabaret La Bonbonnière
Audience measurement statistics
Data collected and method of collection:
– Title, surname, first name, company, postal address, email address, telephone, date of birth, postal code, city, country
– Transaction data
Collection operated via: form on the Cabaret La Bonbonnière reservation site: https://www.cabaretlabonbonniere.com/nos-menus
Data controller:
Cabaret La Bonbonnière
Legal basis for processing:
Execution of the contract
The duration of the conversation :
Ten (10) years as accounting documents and supporting documents
Recipients:
- Booking service
- Informatic service
4.2 Security measures
La Bonbonnière undertakes to take all appropriate measures to preserve the confidentiality and security of Personal Data, and to protect them against any loss, misappropriation, unauthorized disclosure, alteration or destruction.
The computer systems used for the storage of Personal Data are equipped with a software protection system. Physical and electronic backup procedures for data collected from the site are implemented, in accordance with current French and European legislation relating to the protection of Personal Data.
Employees of Cabaret La Bonbonnière, due to their position, have access to Personal Data and undertake to maintain the greatest confidentiality in this regard.
The personal account of each User is only accessible through the use of connection identifiers, so that only the User has access to the Personal Data appearing on their profile. La Bonbonnière reminds that these connection identifiers are personal and confidential, the User being solely responsible for their use and their communication to third parties.
For all purposes, La Bonbonnière recommends that the User log out of their account and close their browser window at the end of their session on the Sites.
La Bonbonnière has entrusted its payment system to a service provider specializing in securing online payments which guarantees total confidentiality of Users' banking information, secured by the SSL protocol, which systematically controls the validity of access rights during payment by bank card of the User and encrypts all exchanges in order to guarantee confidentiality.
5. USER RIGHTS
In accordance with current regulations, Users benefit at any time from the right to access, rectify, delete data concerning them and limit the processing of their Personal Data.
Users have the right to request the erasure of their Personal Data collected when the User was a minor at the time of collection.
Users have the right to withdraw their consent at any time to the parts of the processing implemented by La Bonbonnière based on this consent.
Users have the possibility of having all of their Personal Data transmitted to them in a structured format in the event that they wish to transmit them to another data controller.
Users may, at any time, define, modify and revoke directives relating to the conservation, erasure and communication of Personal Data concerning them after their death (art.85-Law n°78-17 of January 6 1978).
Users are informed that La Bonbonnière does not use automated processing of their Personal Data, including profiling, nor the transfer of their Personal Data outside the territory of the European Union.
To exercise these rights and obtain communication of information, the User simply needs to make a request by sending La Bonbonnière the elements necessary for their identification: their name, first name, address and email address, by email to following address: info@cabaretlabonbonniere.com or by post to the following address, specifying the data controller in accordance with the table of processing of personal data (article 5.1 above): SARL LA BONBONNIERE 2, Service RGPD, 157 Rue Du Molinel, 59800 LILLE
WARNING: processing times for User requests will necessarily be increased if said request is made by mail, due to material and technical constraints.
Users also have the possibility of submitting a complaint to the Commission Nationale Informatique et Libertés (www.cnil.fr).
6. COOKIE POLICY
As part of the operation of the site https://www.cabaretlabonbonniere.com and (hereinafter the “Site”), La Bonbonnière may be required to install cookies or other tracers on the User’s terminal.
From their first visit to one or other of the Sites, the User is informed of the Confidentiality Policy and must consent to the installation of the various cookies.
6.1 What is a cookie?
A cookie is a text or tracer file that allows you to identify and recognize your terminal during your next visits as well as to provide you with better navigation.
These may be cookies that do not allow the User to be identified but record a certain amount of information necessary for the User's navigation on the Sites (browsing language, date and time of consultation, pages consulted, etc. .) or Google Analytics cookies allowing the User to be identified (geographic information through the IP address).
6.2 What cookies do we use?
Necessary: These cookies allow the Sites to function optimally, mainly in order to save the current state of your browsing. These cookies cannot be deactivated.
Functional: These cookies improve the User’s experience on the Site.
Statistics: These cookies are installed by Google Analytics and are used to store information about how visitors use the website and to generate an analytics report on how the site performs. The data collected includes the number of visitors, the source from which they accessed the site and the pages visited in an anonymous form.
Advertising: These cookies are installed to show you advertisements or send you information tailored to your interests on our sites or outside our sites when you browse the Internet.
6.3 How to oppose these cookies?
La Bonbonnière informs the User that they can at any time oppose the recording of technical cookies on the hard drive of their computer by correctly configuring their internet browser. Therefore, the use of the Site risks being degraded, or even impossible.
For any information on how to configure internet browsers, the User can consult the help menu of their browser, in particular, with regard to the most used browsers, from the following links:
– for Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies;
– for Safari: http://www.apple.com/legal/privacy/fr-ww/cookies/
– for Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en;
– for Firefox:
http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies;
– for Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
6.4 Social networks
La Bonbonnière offers the User the possibility of consulting its pages on social networks via buttons (Facebook, Twitter, Instagram and Tik-Tok).
On this occasion, the social network plugins made available on the Sites use cookies making it possible to trace the navigation of Users, regardless of whether they are registered with the social networks in question or whether they are connected to their personal account at time of browsing the Site. The cookies set up also allow the publishers of the different social networks to target advertising offers on their respective platforms.
In this context, La Bonbonnière does not exercise any control over the processing of Personal Data possibly carried out by the editors of the various social network platforms concerned, who remain solely responsible for their own processing, except for processing resulting from specific settings. carried out by La Bonbonnière on these social media platforms, where applicable, for which La Bonbonnière is jointly responsible for processing.
La Bonbonnière therefore invites the User to first consult the general conditions of use as well as the respective confidentiality policies of the said publishers of social network platforms if they wish to use the sharing buttons made available to them.
6.5 Audience measurements
The Google Analytics audience measurement tool allows you to better understand User behavior by collecting anonymous information and generating reports on Site usage statistics.
In particular, La Bonbonnière has activated a Google Analytics functionality allowing it to obtain reports on the demographic data and interests of Users, in order to propose a commercial offer adapted and meeting the identified needs of its customers.
The processing of data generated by cookies from the Google Analytics tool may involve the transfer and storage (including temporary) of said data on the servers of Google Inc. located in the United States. In this context, La Bonbonnière exercises no control over the processing carried out and invites the User to first consult the general conditions of use as well as the confidentiality policy of the company Google Inc.
In the event that the User refuses to have data collected via the Google Analytics tool, he or she may deactivate Google Analytics advertising features, including via ad settings, mobile ad settings or any other available means (e.g. for example, via the deactivation page of the Network Advertising Initiative or NAI).
The User also has the possibility to download and install the add-on module for deactivation of all Google Analytics functionalities made available to the public by the company Google Inc at the following URL: https://support .google.com/analytics/answer/181881?hl=en
8. UPDATED PRIVACY POLICY
Cabaret La Bonbonnière may modify its Confidentiality Policy depending on changes in current legislation as well as its activity.
Any substantial modification will be notified to Users, by any means and within a reasonable time, prior to the entry into force of the new provisions.